Build what you can and stop before they ruin your rep. My recommendation? Use for a couple months max. They won’t return because they are groupons customers not yours. What I’ve learned is no matter how nice, comfortable, upscale what you provide is, Groupon will always devalue it, then add an additional discount on top.

So you basically end up working for free! Two customer have had to be escorted out by the police and I’m told they’re still able to move on and keep buying vouchers! When you try to edit the fine print I found Groupon removed it without my approval! They are entitled because they already “paid” you, rude, late, often don’t even tip for the hugely discounted service. Low quality customers looking for best for the least $$ (which is to be expected I guess) The issue is there is NO vetting the person coming into your business, unlike other corps where you can give the customer a rating for unpleasant experiences, they can simply go on to the next business and purchase another Groupon to go terrorize someone else. You can also respond to these comments, share them on social, and export or print them to show your business’s staff and decision-makers.They let just about anyone purchase on their site. In this section, you can read comments collected in the survey Groupon sends to customers who have redeemed your offer. To view your customer feedback in depth, click “Feedback” in the left-hand menu. Use this section to discover how many customers were new to your business and whether they say they would recommend you to a friend. This section provides information on Groupon customers who have redeemed your offer. On the Impact Report, you can find data about the age, gender, and locations of customers who have purchased your offer.

Please note that Goods merchants will not see an option for the Impact Report. To view your customer data, click “Impact Report” on the left-hand menu. Here you can view a quick breakdown of Groupons sold and redeemed, your most recent payments, and customer feedback. After logging in to your Groupon Merchant Centre, you will be at the main dashboard for your account.

Groupon merchant